FOX Hotel Pekanbaru

Know Before You Go

• No pets and no service animals are allowed at this property.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in.
• Fees: Fee for buffet breakfast: approximately IDR 65000 for adults and IDR 32500 for children Airport shuttle fee: IDR 150000.00 per vehicle (one-way, maximum occupancy 4) Rollaway bed fee: IDR 300000.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 17 and up, and the test must have been administered no more than 24 hours prior to check-in.
• Information provided by the property may be translated using automated translation tools.
• Breakfast is not included in the breakfast rate for children aged 7 and above.