Bob W Florence Ponte Vecchio

House Rules

Children welcome Pets welcome No smoking

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Contactless check-in and contactless check-out are available.
• Fees: Pet fee: EUR 35 per pet, per stay Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• There is no front desk at this property.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code.
• Guests can access their accommodation through a private entrance.
• A virtual front desk provides assistance to guests.
• Guests are recommended to download the property's https://reception.bobw.co/check-in mobile app before check-in.
• Information provided by the property may be translated using automated translation tools.
• Guests are required to contact this property by telephone 14 days prior to arrival to arrange check-in.
• There is no dining venue on-site.
• Guests who book a rate including breakfast may enjoy breakfast at a nearby partner restaurant or café.
• Details will be provided after the online check-in is completed.