FirstName Bordeaux - part of JdV by Hyatt

National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately EUR 23 per person Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2) Covered self parking fee: EUR 25 per day (in/out privileges) Pet deposit: EUR 250 per stay Pet fee: EUR 25 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 3.74 per person, per night.
• This tax does not apply to children under 18 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Special Checkin Instructions

• Guests will receive an email within 72 hours before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.