The Hacienda At Krystal Grand Puerto Vallarta

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 13 years old are not permitted at this adults-only property.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for in-room wired internet: MXN 190.00 per day (rates may vary) Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary) Valet parking fee: MXN 55 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.