Etereo, Auberge Resorts Collection

Rooms

have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Grab a bite at Itzam, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Virgen Beach - 0.1 km / 0.1 mi Maroma Beach - 0.1 km / 0.1 mi Paradise Beach - 0.9 km / 0.5 mi Tres Rios Ecopark - 8.6 km / 5.3 mi Playa Paraiso Golf Course - 9.2 km / 5.7 mi El Camaleón Mayakoba Golf Course - 10.4 km / 6.5 mi Cirque du Soleil Boutique at Vidanta Riviera Maya - 10.7 km / 6.6 mi Nicklaus Design Golf Course - 11.1 km / 6.9 mi Chun-Zumbul (diving site) - 12.8 km / 8 mi Gran Coyote Golf - 13.2 km / 8.2 mi Playa Xcalacoco - 14.1 km / 8.8 mi 28 de Julio Square - 15.1 km / 9.4 mi Guadalupe Church - 16.4 km / 10.2 mi Punta Esmeralda Beach - 16.5 km / 10.2 mi Playa 88 - 16.6 km / 10.3 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 52.4 km / 32.6 mi Cancun Intl. Airport (CUN) - 44.8 km / 27.8 mi Spoken Languages English Spanish Know Before You Go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for full breakfast: approximately USD 40 to 55 for adults, and USD 30 to 40 for children Pet fee: USD 200 per pet, per stay Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 75.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 3.39 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM