Hard Rock Hotel Riviera Maya

Rooms

have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Puerto Aventuras Golf Club - 2.3 km / 1.4 mi Puerto Aventuras Marina - 2.9 km / 1.8 mi CEDAM Museum - 3 km / 1.9 mi Oasis Beach - 3.2 km / 2 mi Fatima Bay - 3.2 km / 2 mi Kantenah Lagoon - 4.1 km / 2.6 mi Chac Mol Cenote - 4.8 km / 3 mi Ecopark Kantun Chi - 7.6 km / 4.8 mi Cenote Cristalino - 7.7 km / 4.8 mi Cenote Azul - 8.1 km / 5 mi Caleta Chac-hal-al - 8.2 km / 5.1 mi Cenote Jardín del Eden - 8.8 km / 5.5 mi Chikinha Cenote - 9.2 km / 5.7 mi Tajma Ha Cenote - 12.2 km / 7.6 mi Xpu-ha Beach - 12.4 km / 7.7 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 37.8 km / 23.5 mi Tulum Intl. Airport (TQO) - 89.6 km / 55.7 mi Cancun Intl. Airport (CUN) - 76 km / 47.2 mi Spoken Languages Portuguese English Spanish Know Before You Go: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Fees: Airport shuttle fee: USD 68 per person (roundtrip) Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 5:30 AM Checkin Minimum Age: 18 Checkout Time: 12:00 PM