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Rooms
Treat yourself to a stay in one of the 170 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions.
Rooms
have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Grab a bite at The Nest, one of the property's 15 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 18 bars/lounges, 2 beach bars, and 3 swim-up bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Xpu-ha Beach - 6.6 km / 4.1 mi Tajma Ha Cenote - 6.7 km / 4.2 mi Ecopark Kantun Chi - 7.1 km / 4.4 mi Cenote Cristalino - 7.5 km / 4.6 mi Cenote Azul - 7.6 km / 4.7 mi Cenote Jardín del Eden - 8.2 km / 5.1 mi Chikinha Cenote - 8.6 km / 5.4 mi Puerto Aventuras Golf Club - 9.7 km / 6 mi Puerto Aventuras Marina - 10.3 km / 6.4 mi CEDAM Museum - 10.4 km / 6.4 mi Hekab Be Biblioteca - 10.4 km / 6.4 mi Fatima Bay - 10.6 km / 6.6 mi Akumal Ecological Center - 10.7 km / 6.6 mi Oasis Beach - 10.7 km / 6.7 mi Akumal Beach - 10.7 km / 6.7 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 47.9 km / 29.7 mi Tulum Intl. Airport (TQO) - 75.9 km / 47.1 mi Cancun Intl. Airport (CUN) - 85.7 km / 53.2 mi Spoken Languages English Spanish Know Before You Go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
CARRETERA FEDERAL CHETUMAL, PUERTO JUAREZ KM.259-100, PREDIO 1, PLAYA DEL CARMEN, RIVIERA MAYA, MEXICO, 77710