Hotel Relais dei Normanni

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 15 to September 15. Pool access available from 9:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is recommended for transportation to and from this property.
• Fees: Airport shuttle fee: EUR 210 per vehicle (one-way, maximum occupancy 3) Pet fee: EUR 15 per accommodation, per day Service animals are exempt from fees Crib (infant bed) fee: EUR 10 per day Rollaway bed fee: EUR 30 per day Facilities fee: EUR 15 per person, per day and includes use of: spa The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 5 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• The check-in location differs from the property location.
• Check-in location: [Palace Hotel San Michele (entrance at 30 metres from Relais)].
• If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Beach service, including use of beach umbrellas and sun loungers, is available from June 6 until September 5 at Villaggio Baia del Monaco, located 9 miles (15 kilometers) from the property.
• Transportation to the beach is not available.
• The spa is open from 4-7 PM.
• The maximum time allowed in the spa is 75 minutes per guest per day.
• Access to the spa (surcharge) must be booked in advance.
• Bathrobes, swimming caps, and slippers are mandatory; kits are available to rent or guests may bring their own.
• Guests have access to the seasonal outdoor pool, restaurants, and breakfast service at a nearby partner property, located 20 meters away.
• This property’s pool will be available from May 15 to September 15.