Riad Al Ksar & Spa

Know Before You Go

• Local laws may restrict unmarried guests from sharing rooms.
• Guests are responsible for providing proof of marriage, if requested by the property.
• Pool access available from 11:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Airport shuttle fee: EUR 20 per person Airport shuttle fee per child: EUR 10 (from 1 to 18 years old) Nearby parking fee: EUR 7 per day (1969 ft away) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 3.00 per person, per night.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7:00 AM - 10:30 PM.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.