Heide Spa Hotel & Resort

Renovation

• The following facilities or services will be unavailable from April 26 2027 to April 30 2027 (dates subject to change): Fitness facilities Recreation facilities Sauna Spa Spa/Beauty services Hot tub Swimming pool The property will be renovating from April 26 2027 to April 30 2027 (completion date subject to change).
• The following areas are affected: Fitness facilities Sauna Spa Hot tub Swimming pool During

Renovations

, the hotel will make every effort to minimize noise and disturbance.

National Ratings

• Hotelstars Union assigns an official star rating for properties in Germany.
• This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• Pool access available from 10 AM to 10 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Pet fee: EUR 15 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 35 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.