Enjoy Pucon

House Rules

Children welcome Pets welcome (restrictions apply) No smoking

Know Before You Go

• The seasonal pool will be open from December to March.
• Pool access available from 9:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• One child stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Fees: Fee for buffet breakfast: approximately CLP 15000 for adults and CLP 15000 for children Pet deposit: CLP 142800 per stay Pet fee: CLP 30000 per pet (varies based on length of stay) Service animals are exempt from fees Early check-in is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
• A damage deposit of CLP 80000 will be collected before check-in.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and outdoor lighting

Special Checkin Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.