Riu Palace Riviera Maya

Rooms

have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM. Business, Other Amenities Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Mayan Ruins of Playacar - 0.4 km / 0.3 mi Playacar Beach - 0.6 km / 0.4 mi Piste Cyclable sur Paseo Xaman-Ha - 0.9 km / 0.5 mi Xaman Ha Aviary - 1 km / 0.6 mi Plaza Paraiso - 1.5 km / 0.9 mi Paseo del Carmen - 1.5 km / 1 mi Quinta Avenida - 1.7 km / 1.1 mi Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi Founders Park - 1.8 km / 1.1 mi Portal Maya - 1.9 km / 1.2 mi Playa del Carmen Main Beach - 2.1 km / 1.3 mi Chabad Playa del Carmen - 2.1 km / 1.3 mi Mercado Playa del Carmen - 2.2 km / 1.4 mi 3D Museum of Wonders - 2.3 km / 1.4 mi Frida Kahlo Museum - 2.3 km / 1.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 32.8 km / 20.4 mi Cancun Intl. Airport (CUN) - 58.9 km / 36.6 mi Spoken Languages English Spanish Know Before You Go: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. Checkin Time: 3:00 PM Checkin End Time: 11:30 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM