Hotel Alcázar de La Reina

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Pool access available from 10:30 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section).
• Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• Contactless check-out is available.
• Fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children Covered self parking fee: EUR 15.00 per day Pet fee: EUR 25 per pet, per night Service animals are exempt from fees Rollaway bed fee: EUR 40.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.