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Rooms
Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed.
Rooms
have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Business, Other Amenities Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Playa Xcalacoco - 1.3 km / 0.8 mi Chun-Zumbul (diving site) - 1.7 km / 1.1 mi Gran Coyote Golf - 1.8 km / 1.1 mi Punta Esmeralda Beach - 1.9 km / 1.2 mi Playa 88 - 2.3 km / 1.5 mi Playa Avenida Colosio - 2.8 km / 1.7 mi Guadalupe Church - 2.9 km / 1.8 mi Coco Beach - 3.3 km / 2.1 mi 28 de Julio Square - 3.7 km / 2.3 mi Super Chedraui Selecto Avenida 10 - 3.8 km / 2.4 mi Quinta Avenida - 3.9 km / 2.4 mi Mario Villanueva Stadium Madrid - 3.9 km / 2.5 mi Quinta Alegría Shopping Mall - 4.3 km / 2.7 mi Mamitas Beach - 4.6 km / 2.8 mi Calle Corazón - 4.6 km / 2.8 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 42 km / 26.1 mi Cancun Intl. Airport (CUN) - 52.5 km / 32.6 mi The preferred airport for Holiday Inn Club Vacations The Royal Haciendas by IHG is Cancun Intl. Airport (CUN). Spoken Languages English Spanish Know Before You Go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Fees: Late check-out fee: USD 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300.00 per accommodation, per stay A tax is imposed by the city: USD 3.36 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests. Checkin Time: 4:00 PM Checkin End Time: midnight Checkin Minimum Age: 25 Checkout Time: 11:00 AM
Hotel policies:
Check-in: 4:00
Check-out: 11:00
CANCUN-CHETUMAL HIGHWAY KM 289+10, 77710 PLAYA DEL CARMEN, Q.ROO, MX