Macdonald Craxton Wood Hotel & Spa, Chester

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section).
• Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for full breakfast: approximately GBP 24 per person Pet fee: GBP 15 per pet, per day Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Children are allowed in the pool 9-11 AM and 3-6 PM.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.