Sheraton Grande Ocean Resort

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including hot springs and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining

Grab a bite at ガーデンビュッフェ「パインテラス」, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:30 AM for a fee. Business, Other Amenities Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Phoenix Seagaia Resort - 0.8 km / 0.5 mi Tom Watson Golf Course - 1 km / 0.6 mi Florante Miyazaki - 1.5 km / 0.9 mi Eda Shrine - 1.5 km / 0.9 mi Phoenix Country Club - 1.8 km / 1.1 mi Miyazaki Waterfront Park - 3.5 km / 2.1 mi Miyazaki Museum of History and Culture - 3.6 km / 2.2 mi Aeon Mall Miyazaki - 4.6 km / 2.8 mi Miyazaki Prefectural Museum of Nature and History - 6.4 km / 4 mi Miyazaki Shrine - 6.7 km / 4.2 mi Miyazakiken Gokoku Shrine - 6.9 km / 4.3 mi Miyazaki Prefectural Art Museum - 7.3 km / 4.5 mi Miyazaki Science Centre - 7.5 km / 4.7 mi Miyazaki City Tourist Information Center - 7.8 km / 4.8 mi Heiwadai Park - 7.9 km / 4.9 mi The preferred airport for Phoenix Seagaia Ocean Tower is Miyazaki Airport (KMI) - 13.2 km / 8.2 mi Spoken Languages Japanese English Know Before You Go: The seasonal pool will be open from July to September. Hot springs access available from 6:00 AM to 11:00 PM. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. Tourism fee: JPY 200.00 per person, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Additional fees of JPY 2,200 apply to children for Single person co-sleeping fee, when sharing existing bedding with their parent. Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult, and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3,250. The meals are available for children ages 0-3 at no charge. Guests must input the correct number of persons, including children, who will be staying in the room at time of booking. Fees for any extra guests, including children, will apply upon arrival. Checkin Time: 2:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 11:00 AM