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Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Dining
At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Business, Other Amenities Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. North Beach - 0.1 km / 0.1 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi Isla Mujeres Cemetery - 0.5 km / 0.3 mi Miguel Hidalgo - 0.6 km / 0.3 mi Faro de Punta Norte - 0.7 km / 0.4 mi Parador Fotográfico - 0.7 km / 0.4 mi Cocal Beach - 0.8 km / 0.5 mi Isla Mujeres Ferry Terminal - 1 km / 0.6 mi Garrafon Natural Reef Park - 2 km / 1.3 mi Crayola House - 4 km / 2.5 mi Mundaca House - 5.7 km / 3.5 mi Shark Beach - 6.6 km / 4.1 mi Capitán Dulché Museum - 6.8 km / 4.2 mi Parque de los Suenos - 7.1 km / 4.4 mi Joysxee Floating Bottle Island - 7.4 km / 4.6 mi The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi Spoken Languages English Spanish Know Before You Go: Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. Fees: Airport shuttle fee: USD 120 per vehicle (roundtrip) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 50 per stay A tax is imposed by the city: USD 2.04 per person, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 11:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Calle Zazil-ha No. 118, Isla Mujeres, MX