Diplomat & Business Center

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast. Business, Other Amenities Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has facilities measuring 721 square feet (67 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Kazakhstan Ministry of Foreign Affairs - 0.4 km / 0.3 mi Bayterek Tower - 0.7 km / 0.4 mi Keruen - 0.9 km / 0.6 mi Transport & Communications Ministry - 1 km / 0.6 mi Singing Fountain - 1.1 km / 0.7 mi House of Ministries - 1.2 km / 0.7 mi Korme Exhibition Complex - 1.3 km / 0.8 mi KazMunayGaz - 1.4 km / 0.9 mi Supreme Court of the Republic of Kazakhstan - 1.4 km / 0.9 mi Islamic Centre - 1.8 km / 1.1 mi Parliament of Kazakhstan - 1.8 km / 1.1 mi Khan Shatyr - 1.8 km / 1.1 mi Presidential Palace - 1.9 km / 1.1 mi Kazakhstan Central Concert Hall - 2.1 km / 1.3 mi Mega Astana Shopping Centre - 2.6 km / 1.6 mi The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 15.8 km / 9.8 mi Spoken Languages German Russian English Chinese (Mandarin) French Turkish Know Before You Go: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Fees: Fee for buffet breakfast: approximately KZT 6000 for adults and KZT 5995 for children Airport shuttle fee: KZT 12000 per vehicle (one-way, maximum occupancy 3) Late check-out fee: 50 percent of room rate (subject to availability) Rollaway bed fee: KZT 10000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Special Checkin Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 2:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM