Casa Maya

Amenities

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and a 24-hour fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Satisfy your appetite with local cuisine at Merkado, one of the property's 4 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Nichupté Lagoon - 0.2 km / 0.1 mi Langosta Beach - 0.3 km / 0.2 mi Escénica Tower - 1 km / 0.6 mi Tortuga Beach - 1.2 km / 0.8 mi Playa Tortugas - 1.7 km / 1.1 mi Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi Las Perlas Beach - 2.6 km / 1.6 mi Playa Ancha - 3.2 km / 2 mi Plaza Caracol Mall - 3.5 km / 2.2 mi Puerto Cancun Marina Town Center - 4 km / 2.5 mi Caracol Beach - 4.3 km / 2.7 mi UltraMar Ferry Terminal - 4.4 km / 2.8 mi Cancun Convention Center - 4.6 km / 2.9 mi Gaviota Azul Beach - 5 km / 3.1 mi Forum By The Sea Mall - 5 km / 3.1 mi The preferred airport for Melia Casa Maya Cancun All Inclusive is Cancun Intl. Airport (CUN) - 27.4 km / 17 mi Spoken Languages English Spanish Know Before You Go: Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available. Fees: A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM