Shangri-La

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining

Grab a bite at JAMOO, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee. Business, Other Amenities Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has 17255 square feet (1603 square meters) of space consisting of a conference center and 14 meeting rooms. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Ciputra World Mall - 0.6 km / 0.4 mi Al-Akbar Mosque - 1.6 km / 1 mi Lapangan Thor Stadium - 2 km / 1.3 mi Surabaya Town Square - 2.3 km / 1.4 mi House of Sampoerna - 2.6 km / 1.6 mi Korea Park - 2.8 km / 1.7 mi Taman Bungkul - 3.4 km / 2.1 mi Mpu Tantular Museum - 3.4 km / 2.1 mi Monument Of Suroboyo - 3.4 km / 2.1 mi Royal Plaza Surabaya - 4.5 km / 2.8 mi Dyandra Convention Center Surabaya - 5 km / 3.1 mi Joko Dolog Statue - 5.8 km / 3.6 mi Grahadi - 6 km / 3.7 mi Tunjungan Plaza - 6 km / 3.7 mi Sharp Bamboo Monument - 6 km / 3.8 mi The nearest major airport is Surabaya (SUB-Juanda) - 20.6 km / 12.8 mi Spoken Languages English Indonesian Know Before You Go: Pool access available from 6:00 AM to 8:00 PM. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Fees: Fee for buffet breakfast: approximately USD 24 for adults and USD 12 for children Valet parking fee: USD 5 per day Rollaway bed fee: USD 605000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. Special Checkin Instructions: The check-in location differs from the property location. Check-in location: [Horizon Lounge for Horizon Guests]. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Checkin Time: 2:00 PM Checkin End Time: midnight Checkin Minimum Age: 17 Checkout Time: 12:00 PM