Wish Serrano Resort & Convention

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM. Business, Other Amenities Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Rua Torta - 0.1 km / 0.1 mi Gramado Tennis Club - 0.2 km / 0.1 mi Gramado Central Avenue - 0.2 km / 0.1 mi Etnias Square - 0.2 km / 0.1 mi Casa do Colono Market - 0.3 km / 0.2 mi Mirante do Belvedere - 0.4 km / 0.2 mi Igreja do Relogio - 0.4 km / 0.2 mi Rotula of Flags - 0.4 km / 0.3 mi Blooming Clock Church - 0.4 km / 0.3 mi Orchids Park - 0.4 km / 0.3 mi Relogio Church - 0.4 km / 0.3 mi Nicoletti Square - 0.5 km / 0.3 mi Sao Pedro Church - 0.5 km / 0.3 mi Parish Matrix of Saint Peter - 0.5 km / 0.3 mi Palace of Festivals - 0.5 km / 0.3 mi The nearest airports are: Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.5 mi Salgado Filho Intl. Airport (POA) - 108.7 km / 67.6 mi Spoken Languages Portuguese English Spanish Know Before You Go: Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees: Valet parking fee: BRL 50.00 per day Pet fee: BRL 135.00 per pet, per day Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Service fee: 10 percent We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 2:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM