Lake Kivu Serena

Amenities

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Kivu Lake - 0.1 km / 0.1 mi Rwanda Tourism University College - 2 km / 1.3 mi Université Libre de Kigali - 2.7 km / 1.7 mi Gisenyi Beach - 0.7 km / 0.4 mi Nyamyumba Hot Springs - 6.4 km / 4 mi Parc National des Virunga - 9.9 km / 6.2 mi The preferred airport for Lake Kivu Serena Hotel is Kigali (KGL-Kigali Intl.) - 164 km / 101.9 mi Spoken Languages English French Know Before You Go: No pets and no service animals are allowed at this property. Fees: Airport shuttle fee: USD 120 per person (one-way) Airport shuttle fee per child: USD 60 (from 4 to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM