Lake Kivu Serena Hotel

Name: Lake Kivu Serena Hotel
Address: Ave de la Cooperation, Gisenyi, Gisenyi, RW
Telephone: +250 788 200430

Ave de la Cooperation, Gisenyi+250 788 200430

Jul 28 — Jul 29

1 room · 2 adults

From €0.00

Good

TripAdvisor

N/A

Hotel Details

Rooms

Make yourself at home in one of the 30 air-conditioned rooms featuring LCD televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy British cuisine at The Lake Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Business, Other Amenities Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Attractions

Kivu Lake0.1 km

Rwanda Tourism University College2 km

Université Libre de Kigali2.7 km

Gisenyi Beach0.7 km

Nyamyumba Hot Springs6.4 km

Parc National des Virunga9.9 km

Kigali (KGL-Kigali Intl.)164 km

Languages spoken:EnglishFrench

Check-in: 3:00 PM

Check-out: 12:00 PM

Check-in until: midnight

Min. age: 18

Know Before You Go

No pets and no service animals are allowed at this property.
Fees: Airport shuttle fee: USD 120 per person (one-way) Airport shuttle fee per child: USD 60 (from 4 to 12 years old) The above list may not be comprehensive.
Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

This property offers transfers from the airport (surcharges may apply).
Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
This property doesn't offer after-hours check-in.
Front desk staff will greet guests on arrival at the property.
Information provided by the property may be translated using automated translation tools.

Hotel policies:

Check-in: 3:00

Check-out: 12:00

Popular Facilities

Gift shops or newsstand

Wheelchair accessible (may have limitations)

Banquet hall

Babysitting or childcare (surcharge)

Meeting rooms

Free WiFi

Number of bars/lounges - 1

Number of poolside bars - 1

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Ave de la Cooperation, Gisenyi

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