Hacienda Santa Cruz

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Dining

Satisfy your appetite at "Valentina", a poolside fine-dining restaurant which features a bar/lounge and a garden view.

Dining

is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Grutas de Tzabnah - 9.7 km / 6.1 mi Estadio de Beisbol Kukulkan - 10.3 km / 6.4 mi Kukulcan Stadium - 10.6 km / 6.6 mi Mercado Municipal Lucas de Gálvez - 11.9 km / 7.4 mi Museum of the City of Merida - 12 km / 7.5 mi La Mejorada Park - 12.2 km / 7.6 mi Iglesia La Mejorada - 12.3 km / 7.6 mi Pasaje de La Revolución - 12.4 km / 7.7 mi Mérida Cathedral - 12.4 km / 7.7 mi Museo de Arte Contemporáneo Ateneo de Yucatán MACAY - 12.4 km / 7.7 mi Palacio del Gobernador - 12.5 km / 7.8 mi Statue of Hideyo Noguchi - 12.5 km / 7.8 mi Centro Cultural El Olimpo - 12.5 km / 7.8 mi Hidalgo Park - 12.5 km / 7.8 mi Museum of the Yucatecan Song - 12.6 km / 7.8 mi The preferred airport for Hacienda Santa Cruz is Mérida International Airport (MID) - 10.6 km / 6.6 mi Renovation This property is closed from March 24 2026 to March 22 2028 (dates subject to change). Spoken Languages English French Spanish Know Before You Go: Pool access available from 7:00 AM to 7:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for cooked-to-order breakfast: approximately MXN 107 to 180 for adults, and MXN 107 to 180 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM