The Forest Akan Tsuruga Resort

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is recommended for transportation to and from this property.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 300.00 per person, per night.
• This tax does not apply to children under 16 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests traveling with a service animal must contact the property prior to arrival.

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.