Beach Palace

Rooms

have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining

Enjoy Italian cuisine at Tavola, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi Nichupté Lagoon - 0.5 km / 0.3 mi La Isla Shopping Mall - 0.6 km / 0.4 mi El Sol de Cancun - 0.6 km / 0.4 mi Isla Dorada - 1 km / 0.6 mi Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi Marlin Beach - 1.5 km / 0.9 mi Hotel Zone Beaches - 1.5 km / 0.9 mi Luxury Avenue Shopping Mall - 1.8 km / 1.1 mi Chac Mool Beach - 2.2 km / 1.4 mi Forum By The Sea Mall - 2.6 km / 1.6 mi Ballenas Beach - 2.7 km / 1.7 mi Forum Beach - 2.7 km / 1.7 mi Cancun Convention Center - 2.9 km / 1.8 mi Plaza Caracol Mall - 2.9 km / 1.8 mi The preferred airport for Beach Palace Family Resort & Spa - All-Inclusive is Cancun Intl. Airport (CUN) - 21.8 km / 13.5 mi Renovation This property is closed from August 15 2025 to June 30 2026 (dates subject to change). Spoken Languages English Spanish Know Before You Go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Fees: Airport shuttle fee: USD 26 per person (roundtrip) Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old) Laundry fee: USD 315 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires a passport at check-in for travelers who are not citizens of Mexico. Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM