Maalu Maalu Resort & Spa

Know Before You Go

• Reservations are required for spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.
• Fees: Fee for buffet breakfast: approximately USD 20 to 40 for adults, and USD 10 to 15 for children Airport shuttle fee: USD 350 per vehicle (maximum occupancy 2) Airport shuttle fee per child: USD 170 Rollaway bed fee: USD 20.0 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• This is a designated quarantine resort.
• The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers).
• You may be asked to provide evidence of this on arrival.
• Information provided by the property may be translated using automated translation tools.
• This is a certified Sri Lanka Tourism Level 1 property.
• Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.