Cancun Bay Resort

Rooms

have private balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers.

Amenities

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional amenities at this Beaux Arts property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining

Enjoy international cuisine at El Faisan, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 1970 square feet (183 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Playa Tortugas - 0.2 km / 0.2 mi Nichupté Lagoon - 0.5 km / 0.3 mi Las Perlas Beach - 0.7 km / 0.5 mi Escénica Tower - 0.9 km / 0.5 mi Langosta Beach - 1.7 km / 1 mi Puerto Cancun Marina Town Center - 2.2 km / 1.3 mi Tortuga Beach - 3.1 km / 1.9 mi Puerto Cancun Golf Course - 3.6 km / 2.3 mi Ceviche Square - 3.9 km / 2.4 mi Benito Juarez Municipal Building - 4.2 km / 2.6 mi PlayCity Casino - 4.2 km / 2.6 mi Mercado Ki Huic - 4.4 km / 2.7 mi Plaza Las Americas - 4.4 km / 2.7 mi Cancun Golf Club at Pok Ta Pok - 4.5 km / 2.8 mi Las Palapas Park - 4.6 km / 2.9 mi The preferred airport for Cancun Bay All Inclusive Hotel is Cancun Intl. Airport (CUN) - 20.6 km / 12.8 mi Spoken Languages Portuguese English Spanish Know Before You Go: Pool access available from 8:00 AM to 6:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Early check-in is available for a fee (subject to availability) Late check-out fee: USD 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.94 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 12:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM