Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel

Know Before You Go

• Pool access available from 10:00 AM to 9:00 PM.
• Children 9 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Alcohol is not served at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 3 PM - 10:30 PM.
• If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.