The Rabbit Hole Hotel

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Fees: Fee for full breakfast: approximately ZAR 150 for adults and ZAR 100 for children Pet fee: ZAR 200 per pet, per night (maximum ZAR 1000 per stay) plus ZAR 498 one-time cleaning fee Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Air conditioning is not provided
• Onsite parties or group events are strictly prohibited Long-term renters welcome
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 6:30 AM - 7:30 PM.
• If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• Please be aware that 2 cats and 2 dogs reside at this property.
• Quiet hours are enforced at the property from 10:00 PM to 7:00 AM.
• Information provided by the property may be translated using automated translation tools.