Apartamentos Turísticos Nossa Senhora da Estrela

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. 24-hour pool access Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children Airport shuttle fee: EUR 3 per vehicle (roundtrip, maximum occupancy 3) Early check-in fee: 50 percent of room rate (subject to availability) Late check-out fee: 50 percent of room rate (subject to availability) Rollaway bed fee: EUR 15 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights.
• This tax does not apply to children under 13 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open during the following times: Monday - Sunday: 9 AM - 1:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Reception hours are: September - April: 9 AM - 1 PM and 2:30 PM - 6:30 PM; May - August: 9 AM - 2 PM and 3 PM - 8 PM.