Jaz Neo Naama Bay Hotel

Know Before You Go

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Free WiFi in public areas has a 2-device limit.
• Fees: Airport shuttle fee: EUR 20 per person The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of COVID-19 Protocol (Jaz Hotel Group) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property advises that proper swim attire is required to access the pool and the beach.
• This property enforces a smart-casual dress code at its restaurants.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency.
• Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
• Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking.
• Payment is made via a secure link and due within 24 hours of receiving the email.
• All guests, including children, are required to present a valid passport or birth certificate at check-in.