Highland Resort Hotel & Spa

Renovation

The following facilities or services will be unavailable from June 30 2026 to July 31 2026 (dates subject to change): Hot springs Spa/Beauty services

Know Before You Go

• Reservations are required for massage services and private bath/onsen.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 June to 26 June.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• Fees: Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2450 for children Rollaway bed fee: JPY 6000.0 per day Hosted evening meal: JPY 7000 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Extra beds are available in select guestrooms, on request.
• The listed extra bed fee applies to bookings of 1-2 guests.
• Extra beds are available at no charge in select guestrooms for bookings of 3 guests.