Neu Heidelberg - Guesthouse & Apartments

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately EUR 16.9 to 16.9 for adults, and EUR 9.9 to 14.9 for children Self parking fee: EUR 9.5 per night Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 10 per night Rollaway bed fee: EUR 10 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: EUR 100.00 per night A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights.
• This tax does not apply to children under 16 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 7 AM - 10 PM.
• The check-in location differs from the property location.
• Check-in location: [Kranichweg 15, Heidelberg].
• This property doesn't offer after-hours check-in.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.