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Rooms
Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.
Dining
Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Business, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Calle 12 - 0.1 km / 0.1 mi Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.1 mi Riviera Gran Casino - 0.3 km / 0.2 mi Central Square - 0.3 km / 0.2 mi Quinta Avenida - 0.4 km / 0.2 mi Quinta Alegría Shopping Mall - 0.4 km / 0.3 mi 3D Museum of Wonders - 0.4 km / 0.3 mi Calle Corazón - 0.5 km / 0.3 mi Mercado Playa del Carmen - 0.5 km / 0.3 mi Chabad Playa del Carmen - 0.6 km / 0.4 mi Frida Kahlo Museum - 0.6 km / 0.4 mi Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi Mamitas Beach - 1 km / 0.6 mi Pier Navega - 1 km / 0.6 mi Playa del Carmen Main Beach - 1 km / 0.6 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi The preferred airport for Hotel Playa Encantada is Cancun Intl. Airport (CUN). Spoken Languages German Portuguese Korean Japanese English Chinese (Mandarin) Italian French Spanish Know Before You Go: Pool access available from 8:00 AM to 10:00 PM. Only registered guests are allowed in the guestrooms. Alcohol is not served at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for buffet breakfast: approximately MXN 195 for adults and MXN 195 for children Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector Special Checkin Instructions: If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 6:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Calle 12 bis Nte, Playa del Carmen, MX