Chateau On The Lake Resort Spa and Convention Center

Know Before You Go

• The seasonal pool will be open from May to September.
• Pool access available from 8:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-out is available.
• Fees: Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children Uncovered self parking fee: USD 15 per night (in/out privileges) Covered valet parking fee: USD 30 per night Pet fee: USD 150.00 per accommodation, per stay Service animals are exempt from fees Early check-in fee: USD 50.00 (subject to availability) Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Resort fee: USD 31.46 per accommodation, per night The resort fee includes: Additional inclusions Business center/computer access Fitness center access Laundry facilities Pool access Shuttle service Spa access Hot tub access Sporting facilities or equipment We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.