Resort Tororomba

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in.
• For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature.
• In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required.
• People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Contactless check-in is available.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires payment in full at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.
• The name on the card used for payment must match the name on the card used for the reservation.

Special Checkin Instructions

• This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.