Sunrock Hotel and Suites

House Rules

Children welcome Pets welcome (restrictions apply) Smoking permitted

Know Before You Go

• Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for continental breakfast: approximately USD 16 for adults and USD 10 for children Pet fee: USD 50 per accommodation, per day Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 4.70 per accommodation, per night A tourism fee is imposed by the city and collected at the property.
• The fee is USD 4.70 for the first bedroom per night, and increases by USD 4.70 per night for each additional bedroom.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests who are Mexican citizens or residents must present their valid Unique Population Registry Code (CURP) at the time of check-in.
• Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.