Victoria Palace Hotel & Zen Wellness

Renovation

The following facilities are closed on Thursday: Full-service spa Indoor pool Sauna Hot tub

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to October.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Fees: Fee for buffet breakfast: approximately EUR 15 per person Airport shuttle fee: EUR 100 per person (one-way) Self parking fee: EUR 20 per day Pet fee: EUR 20 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 15.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Breakage deposit: EUR 200 per stay (for stays between 01 May - 01 November) A tax is imposed by the city and collected at the property.
• This tax is adjusted seasonally and might not apply year round.
• Other exemptions or reductions might apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.50 per person, per night, up to 7 nights.
• This tax does not apply to children under 16 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.