Live Aqua

Rooms

have private furnished balconies. 65-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining

Enjoy Mexican cuisine at SIE7E, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon. Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 14564 square feet (1353 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Nichupté Lagoon - 0.3 km / 0.2 mi El Sol de Cancun - 0.3 km / 0.2 mi La Isla Shopping Mall - 0.3 km / 0.2 mi Kukulcan Plaza Shopping Mall - 0.5 km / 0.3 mi Isla Dorada - 0.5 km / 0.3 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.5 km / 0.3 mi Marlin Beach - 0.6 km / 0.4 mi Hotel Zone Beaches - 0.7 km / 0.4 mi Luxury Avenue Shopping Mall - 0.9 km / 0.5 mi Ballenas Beach - 1.8 km / 1.1 mi Chac Mool Beach - 3 km / 1.9 mi Aquaworld - 3.2 km / 2 mi Forum By The Sea Mall - 3.4 km / 2.1 mi Forum Beach - 3.5 km / 2.2 mi Cancun Convention Center - 3.7 km / 2.3 mi The nearest airports are: Cancun Intl. Airport (CUN) - 20 km / 12.4 mi Tulum Intl. Airport (TQO) - 174.4 km / 108.3 mi Spoken Languages English Spanish Know Before You Go: Pool access available from 8:00 AM to 6:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Pet fee: USD 100 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.94 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 11:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM