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Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Dining
Enjoy international cuisine at Polo Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Business, Other Amenities Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Santiago de Surco? This hotel has 700 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Centro Comercial El Polo - 0.1 km / 0.1 mi United States of America Embassy Lima - 0.2 km / 0.1 mi San Pablo Clinic - 0.3 km / 0.2 mi Clínica Internacional, Sede Surco - 0.5 km / 0.3 mi Gold Museum - 1 km / 0.6 mi ESAN University - 1.2 km / 0.8 mi Jockey Exhibition Center - 2 km / 1.2 mi University of Lima - 2.2 km / 1.4 mi Jockey Plaza - 2.4 km / 1.5 mi Divercity Theme Park - 2.8 km / 1.7 mi San Borja National Children's Health Institute - 4.1 km / 2.5 mi La Molina National Agrarian University - 4.1 km / 2.6 mi Friendship Park - 4.2 km / 2.6 mi UNIFE - 4.4 km / 2.8 mi USIL - 4.6 km / 2.9 mi The preferred airport for El Polo Hotel & Suites is Jorge Chávez Intl. Airport (LIM) - 32.8 km / 20.4 mi Spoken Languages English Spanish Know Before You Go: Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in is available. Fees: Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children Airport shuttle fee: USD 45 per person (one-way) Airport shuttle fee per child: USD 45 (one-way) Late check-out is available for a fee (subject to availability) Facilities fee: USD 10 per person, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 2:00 PM Checkin End Time: 11:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 2:00
Check-out: 12:00
Av. La Encalada #1515, Santiago de Surco, PE