Dear Hotel Madrid

Renovation

• The following facilities are closed seasonally each year.
• They will be closed from August 2 to August 17: Dining venue(s)

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 5:00 PM.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately EUR 22 per person Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4) Nearby parking fee: EUR 37.00 per day (328 ft away) Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 20.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a rooftop plunge pool, open seasonally.
• This pool is not suitable for swimming.

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• This property doesn't offer after-hours check-in.
• Guests will receive an email within 5 days before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• Information provided by the property may be translated using automated translation tools.
• Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces.
• Guests must request a room with a terrace in advance (surcharge applies), subject to availability.