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Rooms
Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 1 kilometers.
Dining
Enjoy Mexican cuisine at Autóctona, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Business, Other Amenities Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Las Palapas Park - 0.1 km / 0.1 mi Xbalamqué Theater - 0.2 km / 0.1 mi Mercado 28 - 0.7 km / 0.4 mi Benito Juarez Municipal Building - 0.7 km / 0.4 mi Mercado 23 - 0.8 km / 0.5 mi Plaza 28 - 0.9 km / 0.6 mi Cancun Cultural House - 1.3 km / 0.8 mi La Sagrada Familia Parish - 1.4 km / 0.9 mi Ka'Yok' Planetarium of Cancun - 1.4 km / 0.9 mi Beto Avila Baseball Stadium - 1.7 km / 1.1 mi Extreme Adventure - 1.8 km / 1.1 mi Plaza Las Americas - 2 km / 1.3 mi Puerto Cancun Golf Course - 2.2 km / 1.3 mi Andres Quintana Roo Stadium - 2.2 km / 1.4 mi Royal Yak Casino and Sports Book - 2.2 km / 1.4 mi The nearest airports are: Cancun Intl. Airport (CUN) - 18.2 km / 11.3 mi Tulum Intl. Airport (TQO) - 171.2 km / 106.4 mi Spoken Languages English Spanish Know Before You Go: Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. A car is recommended for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for local cuisine breakfast: approximately MXN 150 to 500 for adults, and MXN 150 to 300 for children Airport shuttle fee: MXN 4000 per vehicle (roundtrip, maximum occupancy 4) Airport shuttle fee per child: MXN 800 (roundtrip), (up to 7 years old) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Av. Yaxchilan No. 31, Centro, Cancun, MX