Paradise on the Beach Resort - Palm Cove

National Ratings

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Know Before You Go

• Pool access available from 7:00 AM to 9:00 PM.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Airport shuttle fee: AUD 28.50 per person (one-way) Airport shuttle fee per child: AUD 14.25 (one-way), (from 2 to 11 years old) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: AUD 11.0 per night Rollaway bed fee: AUD 35.0 per night Credit card charges are subject to a surcharge of 1.65 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open during the following times: Monday - Thursday: 8:00 AM - 4:00 PM Friday - Friday: 8:00 AM - 5:00 PM Saturday - Sunday: 9:00 AM - 3:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Reception hours are 9 AM-3 PM on Sundays and public holidays.