Hotel Heron

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to September.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Pet fee: EUR 15 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 10.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and will be collected at the property.
• This tax does not apply to residents of Venice City and children under 10 years of age.
• Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property.
• A 30 percent reduction applies from January 1-31. A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 10 nights A tax is imposed by the city: From 1 April - 31 October, EUR 1.60 per person, per night, up to 10 nights We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open daily from 7:30 AM - 10:30 PM.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.