Casa Liza

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section).
• Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Covered extended parking fee: MXN 250 per day Pet deposit: MXN 2000 per stay Pet fee: MXN 650 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 7:00 AM - 11:00 PM.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.