Vela Phu Quoc Resort

Know Before You Go

• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Fees: Airport shuttle fee: VND 300000 per room The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel's Christmas Eve and New Year's Eve Gala Dinners are optional, and a fee will be charged onsite to guests wishing to attend.

Special Checkin Instructions

• This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7:00 AM - 10:00 PM.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.