Serpiano

Renovation

The property is closed during January, February, March, November, and December.

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 3 stars.

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A car is required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 16 and up.
• Fees: Pet fee: CHF 18 per pet, per night Service animals are exempt from fees Rollaway bed fee: CHF 70.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 4.20 per person, per night.
• This tax does not apply to children under 14 years of age.
• Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open daily from 7:30 AM - 9:30 PM.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 16 and up.
• If driving, please contact this property in advance for more information (e.g., directions).
• Information provided by the property may be translated using automated translation tools.