Mercure Maldives Kooddoo

Know Before You Go

• Local laws may restrict unmarried guests from sharing rooms.
• Guests are responsible for providing proof of marriage, if requested by the property.
• Pool access available from 7:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Fees: Airport shuttle fee: USD 700 per person (roundtrip) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: USD 12.00 per person, per night.
• This tax does not apply to children under 2 years of age.
• Additional fee for children (from 12 years old to 17 years old): USD 404.49 per person, per stay We have included all charges provided to us by the property.
• The listed additional fee covers transfer fees for guests ages 12-17.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 149891GST001
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Some water is reused through a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Guests must transfer to the property via Airplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• All guests must show a valid passport and return flight confirmation at check-in.
• Guests must arrange transfers (surcharge) from Male International Airport to the property, which is 55 minutes via a flight to Kooddoo airport (GKK) and then less than 1 mile (1.6 kilometers) by buggy to the resort.
• To guarantee transfers, guests must contact the property with their flight details at least 14 days before their expected arrival.
• The additional fee (payable at the property) covers mandatory transfer fees for guests ages 12-17.