Hotel Cocoliso Island Resort

Know Before You Go

• There is no hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in.
• If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID.
• If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent.
• Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia.
• This exemption applies only to tourist package bookings (accommodation plus other travel services).
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• Guests must transfer via boat to the property.
• Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking.
• This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 7:00 AM - 7:00 PM.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.